Staff

Choose who greets your visitors.

Each receptionist has a name, a photo and a role that shapes how it answers. They all answer only from your website and notes, and pass anything else to your team. The photos are illustrations; live video uses an avatar from your own Anam account.

Olivia, Front-of-house receptionistFront of house

Olivia

Front-of-house receptionist

Greets visitors, answers first-line questions and takes their details for your team.

Use Olivia
Trixie, Chat conciergeFront of house

Trixie

Chat concierge

Answers common questions and points visitors to the right page or person.

Use Trixie
Trinity, Customer experienceFront of house

Trinity

Customer experience

Explains how your services work from first contact to aftercare.

Use Trinity
Trimina, Bookings enquiriesFront of house

Trimina

Bookings enquiries

Takes booking requests and passes them to your team to confirm.

Use Trimina
Trina, Operations assistantOperations

Trina

Operations assistant

Answers questions about opening hours, locations and how to get in touch.

Use Trina
Tristan, Executive assistantOperations

Tristan

Executive assistant

Handles senior and partnership enquiries formally and passes them on.

Use Tristan
Trioree, Team coordinatorOperations

Trioree

Team coordinator

Works out which of your teams an enquiry belongs to and collects the details.

Use Trioree
Trisha, Public sector enquiriesSpecialist

Trisha

Public sector enquiries

Answers councils, agencies and regulated bodies in a formal tone.

Use Trisha
Trimaine, Marketing and leadsSales & marketing

Trimaine

Marketing and leads

Explains your offer and collects contact details from interested visitors.

Use Trimaine
Tridena, Messaging assistantSales & marketing

Tridena

Messaging assistant

Short, friendly replies in your brand's voice.

Use Tridena
Triana, Sales advisorSales & marketing

Triana

Sales advisor

Helps visitors find the right product or package and requests a call back.

Use Triana
Trianna, Accounts questionsFinance

Trianna

Accounts questions

Explains your published prices and payment terms. Account-specific questions go to your team.

Use Trianna
Trivallian, Quotes requestsFinance

Trivallian

Quotes requests

Collects what's needed for a quote and passes it to your team.

Use Trivallian
Trietta, Payment questionsFinance

Trietta

Payment questions

Explains how customers can pay you. She never takes payments herself.

Use Trietta
Trillina, Knowledge and documentsSpecialist

Trillina

Knowledge and documents

Answers detailed questions from the notes and policies you give her.

Use Trillina
Triquan, Technical supportSpecialist

Triquan

Technical support

Walks customers through set-up and common problems from your own guides.

Use Triquan
Trideep, Digital productsSpecialist

Trideep

Digital products

Answers questions about your digital products and online accounts.

Use Trideep